Returns & Refunds Policy
At Nexora, we want every customer to have confidence when purchasing our products. If you experience an issue with your order, our team is here to help.
Returns
If you receive a product that is damaged, defective, or not functioning as expected, please contact us within the required return period with your order details and supporting information.
To be eligible for a return:
• The product must be in its original condition.
• The issue must be reported with proof of purchase.
• The product must include all original accessories and packaging where applicable.
Refunds
Once a returned item has been inspected and approved, we will process the appropriate refund according to the circumstances of the order.
Damaged or Faulty Products
If your product arrives damaged or has a manufacturing fault, please contact Nexora as soon as possible so we can assist with the next steps.
Contact Us
For any return or refund enquiries, please contact our support team. We are committed to providing a fair and reliable customer experience.
Nexora — Experience Technology, Elevated.